Troubleshooting - Brivis

If at any point your Brivis system doesn’t start we recommend a manual reset. Try resetting your heater through the controller. Refer to information provided on this page that is relevant to your controller.

If this doesn’t work, a power reset may resolve the issue. This is done by turning the power off to at the the power point to your unit. Or alternatively, it may be easier to turn the power off to your house (at the mains). Leave for a minute and then turn back on.

Resource Videos

PROGRAMMING YOUR BRIVIS NETWORKER

This video demonstrated how to setup your Brivis networker wall control for automatic operation. This means you can customise your system to your needs.

SERVICE NOTIFICATION ON BRIVIS NETWORKER

After 1500 hours fan run time approximately two and a half years a service notification message will scroll across the top of the screen with a spanner icon ...

HOW TO RESET YOUR BRIVIS NETWORKER

If you are having problems starting your Brivis heater or cooler unit, resetting your wall controller may resolve your issue. In this tutorial I will show yo...

RESET MANUAL WALL CONTROLLER

If your manual wall controllers display is either not displaying or fading this video will guide you on how to change your batteries on the manual wall controller

Brivis Touch Add-on Cooling Instruction Video

BRIVIS TOUCH INSTRUCTION VIDEO

Brivis Touch Evaporative Cooling Instructional Video

 

Service & Warranty

Contact Frazer Air on 9465 3533 for all your servicing needs

Brivis Service Advantage offers an optional 4 years parts and labour extended warranty in addition to the standard 5 year Brivis parts and labour warranty, and is available when you elect to participate in the Brivis Service Advantage program. (Excludes CC3 Series gas ducted heaters. See Terms and Conditions